Terms and conditions

Effective from 11 October 2026

1. Introductory provisions

These terms and conditions govern the rights and obligations arising from the sale of licences for the SRSA NEST program (the “program”) through the website srsanest.com. The seller and licensor is:

Libor Skrášek
Company ID: 75620332
Address: Traplice 357, 687 04, Czech Republic
E-mail: info@srsanest.com

(the “licensor”). The customer is a natural or legal person who orders a licence. A consumer is a customer who is a natural person concluding the contract outside the scope of their business or profession. A business customer is a customer concluding the contract in the course of their business. Provisions that apply only to consumers or only to business customers are marked as such.

2. Subject of the contract

The subject of the contract is the grant of a non-exclusive, non-transferable right to use the program (a licence) within the scope of the selected plan. The program is not sold – copyright and all other rights to the program remain with the licensor. The licence type, validity, number of computers and scope of updates are stated for each plan on the Pricing page and in the order.

The program arranges flat parts from DXF drawings on sheets of material and exports the results to DXF. It does not generate toolpaths or machine code (G-code); these are created by the customer’s machine or CAM software.

3. Trial version

The program can be tried free of charge and without registration with full functionality for 30 days. The trial lets you verify that the program suits your drawings, machines and workflow before buying a licence. After the trial period, export requires a licence.

4. Order and conclusion of the contract

  • The presentation of plans on the website is for information only and does not constitute an offer to conclude a contract.
  • You place an order by selecting a plan, filling in your billing details, creating a customer account if you do not have one, accepting these terms and paying through the payment gateway. You can check and correct all details before submitting the order.
  • The contract is concluded at the moment of successful payment. The licensor confirms the contract by making the licence and invoice available in the customer account or by e-mail.
  • A licence can also be ordered on the basis of a quotation. In that case the contract is concluded by payment of the invoice issued.
  • The contract is concluded in the language of the website in which the order was placed. The order is archived electronically in the customer account and is not accessible to third parties.
  • The costs of means of distance communication (internet, telephone) are borne by the customer.

5. Price and payment

  • Prices are listed on the Pricing page in euros (EUR). Each plan states whether the price excludes VAT; the total price including any VAT is shown before payment.
  • Payment can be made through the PayPal payment gateway (card or PayPal account) or, by agreement, by bank transfer against an invoice. You enter card details directly with the payment gateway; the licensor never receives them.
  • The licensor issues the tax document (invoice) electronically; it can be downloaded from the customer account.

6. Delivery of the licence

The licence is delivered electronically without undue delay after the payment is received: the licence key is available in your customer account. The program installer can be downloaded from the Download page. The licence is activated in the program under Help → Licence. No physical goods are delivered.

7. Licence terms

  1. You may install and use the program on as many computers as the selected plan allows. Activation assigns the licence to a computer using an anonymous fingerprint (hash). You can release a computer yourself in the customer account; a device-bound licence is moved by the licensor’s support.
  2. A time-limited licence (monthly, annual) is valid for the paid period. It is not renewed automatically unless explicitly stated in the order – you can extend it with a new order. A perpetual licence has no time limit; updates are included for the period stated for the plan.
  3. The program verifies the licence online at least once every 14 days; between checks it also works without an internet connection.
  4. The customer may not: give the licence key to third parties; rent, sell or sublicense the licence; circumvent the licence protection, activation or device limit; decompile, disassemble or modify the program except where expressly permitted by law; remove copyright notices.
  5. In the event of a material breach of the licence terms, the licensor may block the licence after prior notice.
  6. The customer’s drawings, projects and parts remain on the customer’s computer. The licensor acquires no rights to them and the program does not send them anywhere.

8. Updates and support

Program updates are available for the period stated for the plan. Technical support is provided on business days by e-mail at info@srsanest.com or via the contact form. The program requires 64-bit Windows 10 (version 1809 or newer) or Windows 11.

9. Right of withdrawal (consumers)

A consumer can generally withdraw from a distance contract within 14 days. Under Section 1837(l) of the Czech Civil Code and Article 16(m) of Directive 2011/83/EU, however, a consumer cannot withdraw from a contract for the supply of digital content not supplied on a tangible medium if the supply has begun with the consumer’s prior express consent before the end of the withdrawal period and the consumer has acknowledged that they thereby lose the right of withdrawal. The consumer gives this consent by ticking the box in the order; the licence is then made available immediately after payment.

If the licence key has not yet been made available, the consumer may withdraw within 14 days of concluding the contract by notifying us at info@srsanest.com. We will refund the payment within 14 days using the same payment method. We recommend using the free trial before buying.

Business customers have no right to withdraw from the contract without giving a reason.

10. Defects and complaints

  • The licensor is responsible for the program being in conformity with the contract, the description on the website and the documentation. Consumers have the statutory rights for defective digital content (Section 2389a et seq. of the Czech Civil Code) – in particular the right to have the defect remedied and, if this is not possible, to a reasonable price reduction or withdrawal from the contract. For a time-limited licence the licensor is liable for defects throughout its term; for a perpetual licence for at least two years from delivery.
  • Report a defect by e-mail to info@srsanest.com: describe what happens, the program version and the steps to reproduce the defect (ideally with a sample drawing). We will confirm receipt of the complaint and resolve it within 30 days at the latest.
  • The following are not defects: minor deviations without effect on functionality, results influenced by the quality of input drawings, and incompatibility with computers or software that do not meet the stated system requirements.
  • For business customers, liability for defects is governed by the Czech Civil Code subject to the limitation in Article 11.

11. Limitation of liability

  • The customer must check the program’s results – nesting layouts, exported DXF files and production reports (dimensions, quantities, material, gaps and margins) – before sending them to a machine.
  • To the extent permitted by law, the licensor is not liable for damage caused by improper use of the program, use of unchecked outputs or faulty input drawings, for scrap, consumed material, damage to machines or loss of profit.
  • Towards business customers, the licensor’s total liability is limited to the price paid for the licence in the last 12 months.
  • These limitations do not apply to damage caused intentionally or through gross negligence, or to harm to life and health. Towards consumers they apply only to the extent permitted by law.

12. Personal data

The processing of personal data is described on the Privacy policy page and the use of cookies on the Cookie policy page.

13. Complaints and out-of-court dispute resolution

We handle complaints at info@srsanest.com. The Czech Trade Inspection Authority (Česká obchodní inspekce), ADR department, Štěpánská 15, 120 00 Prague 2, adr.coi.cz, is competent for out-of-court resolution of consumer disputes. Consumers from another EU member state can also contact the European Consumer Centre in their country. Compliance is supervised by the Czech Trade Inspection Authority (www.coi.cz) and, for personal data, by the Office for Personal Data Protection (uoou.gov.cz).

14. Final provisions

  • The contract is governed by the law of the Czech Republic, in particular Act No. 89/2012 Coll., the Civil Code. This does not deprive consumers habitually resident in another EU member state of the protection afforded to them by the mandatory provisions of the law of that state. The UN Convention on Contracts for the International Sale of Goods (CISG) does not apply.
  • The licensor may amend these terms. Amendments do not affect contracts already concluded; we will inform customers by e-mail at least 30 days in advance of changes to the terms for renewing time-limited licences.
  • If any provision is invalid or ineffective, the remaining provisions remain in force.
  • These terms are published in several languages. In the event of any discrepancy, the Czech version prevails unless mandatory legal provisions stipulate otherwise.

Last updated: October 11, 2026